We respect our customers and understand that you are concerned about privacy. The purpose of this privacy notice is to let you know what kind of information we collect, how we use it, with whom it may be shared, what choices you have regarding our use of your information, and how you may review and change some of the data you provide to us. For your benefit, we’ve provided an Overview of our privacy practices and the Full Privacy Notice below.
Our practices comply with applicable U.S. laws and requirements. We are located in the United States and this is a U.S.-based website. By using this site, you agree to the transfer of your personal information to or within the United States. If you are located within the European Union and are transmitting personal data on this website please review the “GDPR Support” section below. If you are a California Resident, please see our PRIVACY NOTICE FOR CALIFORNIA RESIDENTS section below.
As we continue to develop our website and take advantage of technologies to improve the services we offer, this policy likely will change. When we change it, we will post the change(s) on our website. If we change the policy in a material way, we will provide appropriate online notice to you. You can determine when this version of the privacy notice was adopted by referring to the “EFFECTIVE DATE” below. If you have questions about our privacy notice, please contact us via email at NRP.
Privacy Overview
This is a summary of how we may collect, use and transmit information about you. It is a general overview only, and must be read in conjunction with Full Privacy Notice below.
How we collect information
- Information You Provide to Us: we collect personally-identifiable information, including name, title, company, address, email address, phone numbers, etc. when and if you voluntarily provide it to us.
- Information We Collect Automatically: our servers may also collect the IP addresses of visitors to our site.
- Information We Receive from Other Sources: We may use cookies on our websites; for complete information please review the Full Privacy Notice below.
How we may use your information
- To provide you with the services or products you request.
- To facilitate customer service or to enable us to contact you if you request information.
- To target valuable marketing and advertising offers.
- To perform research on our users from surveys and from our server log files.
- To may match user information with third party data to help us better understand our customers (customer profiling).
Who collects your information
When visiting this site and you are asked for personal information, you are sharing that information with NRP, our subsidiaries, affiliates and our service providers and business partners.
Do we share information
We may share the information you provide with our subsidiaries and related companies. In addition, we may share your information with third parties as set forth in the Full Privacy Notice.
Third Party websites
Our website may contain various links to third-party websites. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us, or any association with its operators, or with any of its products or services. You should carefully review their privacy statements and other conditions of use.
Privacy Help
Please review the Full Privacy Notice below. If you have questions about our policy, please contact us in writing at NRP.
GDPR Support
The following provision applies if the General Data Protection Regulation (GDPR) applies to the particular transaction and if you are a data subject, as defined by the GDPR, within the European Economic Area. We are based in the United States and any personal data collected from this website will be transferred and processed within the U.S. If you do not agree to this, do not provide us with personal data.
Data Controller: NRP
Data Subject Rights to Personal Information
- to access your information and to receive information about its use
- to have your information corrected and/or completed
- to have your information deleted
- to restrict the use of your information
- to receive your information in a portable format
- to object to the use of your information
- to withdraw your consent to the use of your information
- to complain to a supervisory authority
Your rights as a data subject may be subject to certain limitations and restrictions. You may exercise your rights as a data subject by contacting us in writing at NRP. When you make a request, we may require certain documentation in order to be able to verify your identity before we are able process your request. Your cooperation is necessary to exercise your rights under the GDPR.
Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’, as defined by the GDPR. Please do not submit sensitive personal information about you to us.
Full Privacy Notice
1. When do we collect information
We collect personally-identifiable information when you provide it to us. In addition, our web servers collect the IP address visitors to our websites. In addition, we might receive personal data and other online and offline information from our business partners who share it with us. We will use such information in accordance with applicable laws and this Privacy Notice.
2. What information do we collect
The personal information we collect might include your name, title, company, address, email address, phone numbers, etc. If you make a purchase on our site, your credit card number and related information will be collected. We may combine the information we collect from you with information we receive from you offline. We may also receive information about you from other sources, including, for example, address update services. Finally, we also collect information using cookies and web beacons to collect information such as your IP address, browser type, the time and length of your visit, the pages of the site you visit and other clickstream data. Additional information about cookies is located below.
3. How we may use your information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided.
- To provide you with information, products or services that you request from us. For example, we collect personal information to facilitate customer service or to enable us to contact you if you request information.
- To provide you with email alerts, and other offers and notices concerning our products or services, or events or news, that may be of interest to you, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law). For example, we may also use the information we collect to help target valuable marketing and advertising offers.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- To improve our Website and present its contents to you. For example, we use information provided by and/or collected from your use of the website to review site usage and operations, to address problems with the site, our business or our products and services, and to protect the security or integrity of the Website and our business. Our servers may collect the IP address of visitors, as well as other information about your visit. This information is aggregated to measure number of visits, average time spent on a website, pages viewed, etc. We share this aggregated data with third parties and certain affiliated companies. We may use this information to measure the use of our websites, recognize you when you return to the site, remember products in your shopping cart and to improve content of our websites. We may also offer or provide optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is optional.
- For testing, research, analysis and product development. For example, we may perform research on our users based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We may do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis to prevent identification of personal information relating to any one individual.
- As necessary or appropriate to protect the rights, property or safety of us, our customers or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the California Consumer Protection Act of 2018 (“CCPA”).
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
4. Reasons we share information
We may transfer or otherwise disclose information collected from and about you for the following purposes:
- To our service providers, suppliers and business associates, if the disclosure will enable them to fulfill your request for products or services on our site;
- To our service providers and business associates, if the disclosure will enable them to perform a business, professional or technical support function for us;
- To certain affiliates and third parties so that they may contact you directly or indirectly with marketing offers of their own;
- To other companies, credit bureaus or government agencies in connection with issues related to fraud, credit or debt collection;
- As necessary if we believe that there has been a violation of our site Terms of Use, of the law or of our rights or the rights of any third party;
- To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and
- If our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
Any personal information or content that you voluntarily upload or submit for public posting to the site (for example, comments) becomes publicly available and can be collected and used by others. It is in violation of the site’s Terms of Use for you to post any content that requests personally identifiable information.
5. Who has access to your information
When you are on our website and are asked for personal information, you are sharing that information with NRP, our subsidiaries and related companies, and our service providers. We share your information as described in “Reasons we share information”, above.
6. Record Retention
We will retain your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will also keep your personal data for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We retain archived copies of your information as required by law or for legitimate business purposes.
7. Cookies & Similar Technologies
We, or third-party service providers acting on our behalf, may use cookies or web beacons on our site. A cookie is a small text file that may be stored on the hard drive of your computer when you access the site. A web beacon is an electronic image used to recognize a cookie on your computer when you view a web page. We may use cookies and web beacons to collect non-personal information from you, including your IP address, browser type, the time and length of your visit, the pages of the site you visit and other clickstream data. This information may be used in order to:
- recognize you when you return to the site;
- improve and personalize your experience on our site;
- provide you with customized advertising; and
- monitor site usage and analyze the behavior of site visitors.
You may decline cookies, but by doing so, you may not be able to use certain features on our site. You also may be able to make some web beacons unusable by rejecting cookies. Check the “Help” menu of your browser to learn how to change your cookie preferences.
Most web browsers let you choose whether to accept cookies. Most also let you delete cookies already set. The choices available, and the mechanism used, will vary from browser to browser. Such browser settings are typically found in the “options”, “tools” or “preferences” menu. You may also consult the browser’s “help” menu. For example:
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
There are online tools available for clearing all cookies left behind by the websites you have visited, such as www.allaboutcookies.org. Usually, deletion of cookies will anonymize the information associated with the pixel and a website will not receive any further associated information.
8. Your Rights; Contact Us
You can request to access, update, correct, and delete your information you provided to us by sending us an email at NRP. Keeping your personal data current helps ensure that we can respect your preferences. When you make a request, we may require certain documentation in order to be able to verify your identity before we are able process your request. Your cooperation is necessary to exercise your rights under this Privacy Notice.
9. Security of Personal Data
We have implemented an information security program that contains administrative, technical and physical controls that are designed to safeguard your personal data. While we use reasonable efforts to protect your personal information, we cannot guarantee the absolute security of your data submitted through our websites.
10. Third Parties
This Privacy Notice only addresses the collection, processing and use (including disclosure) of information by us. This site may contain various links to third-party websites. These sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently of NRP, and have their own separate privacy and data collection practices. Any information you provide to these Websites will be governed under the terms of their privacy policy, if any. NRP has no responsibility or liability whatsoever for the independent actions or policies of these independent sites, and is not responsible for the content or privacy practices of such sites.
11. Additional Privacy Information
Transfer of Data
We are based in the United States and any personal data collected from this website may be transferred to and processed within the U.S. The privacy protections and the rights of authorities to access your personal information in the U.S. may not be equivalent to those in your home country. By submitting your personal data, you’re agreeing to this transfer, storing and/or processing of data.
Children’s Privacy
This Website is not directed to or designed to solicit individuals under the age of 13. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we do not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13, we will delete that information immediately. If you believe that we have any information from or about anyone under the age of 13, please contact us at NRP.
California Do Not Track Disclosures
“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org. We have disclosed our collection practices herein, but at this time, we do not honor do-not-track signals. Some of the third parties that we work with may honor such requests.
PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Notice of NRP and its subsidiaries (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). For purposes of this section, any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this notice.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, postal address, IP address, email address, account name, etc. | YES |
| B. Customer Records | Name, signature, address, phone number, employment history, financial information | YES |
| C. Protected Classifications | Age, race, religion, disability, sexual orientation, etc. | NO |
| D. Commercial Information | Products or services purchased or considered | YES |
| E. Biometric Information | Fingerprints, faceprints, voiceprints | NO |
| F. Internet Activity | Browsing history and interaction with our website | YES |
| G. Geolocation Data | Physical location or movements | NO |
| H. Sensory Data | Audio, electronic, visual, thermal data | NO |
| I. Professional Information | Job history or performance evaluations | NO |
| J. Education Information | Student records and transcripts | NO |
| K. Inferences | Profiles about preferences or behavior | NO |
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
- Category A: Identifiers
- Category B: California Customer Records personal information categories
- Category D: Commercial Information
- Category F: Internet or network activity
Personal Information Sales Opt-Out and Opt-In Rights
If you are a California resident 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”).
To exercise the right to opt-out, you (or your authorized representative) may submit a request by visiting the following link:
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information.
- Request disclosure of collected personal information
- Request deletion of collected personal information
- Request portability of your personal data
Exercising Your Rights
To exercise the rights described above, please submit a verifiable consumer request by either:
- Calling toll free: 844-277-9138
- Submitting a request here: Online Request Form
Response Timing and Format
We try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, the ways in which we collect and use your personal information, or wish to exercise your rights under California law, you may submit a request through the link above or call:
844-277-9138
EFFECTIVE DATE: 12/20/2019